Privacy Policy

Last Updated: October 17, 2025

1. Information We Collect

We may collect the following types of information when you interact with our organization:

Personal Information

• Contact Information: Name, email address, phone number, and mailing address
• Donation Information: Payment details, donation amounts, and transaction history
• Volunteer Information: Skills, interests, availability, and background information
• Employment Applications: Resume, work history, references, and other application materials

Automatic Information

• Website Usage Data: IP address, browser type, device information, and pages visited
• Cookies: We use cookies to improve your experience on our website

2. How We Use Your Information

We use the information we collect for the following purposes:

• Process donations and send acknowledgment receipts
• Communicate with volunteers, donors, and supporters
• Send updates about our programs, events, and impact
• Process employment and volunteer applications
• Improve our website and services
• Comply with legal obligations and maintain records
• Analyze and improve our programs and services

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted third-party vendors who assist with payment processing, email communications, and website hosting
• Legal Requirements: When required by law, court order, or legal process
• Protection: To protect the rights, property, or safety of HeartPoint Charities, our clients, or others
• With Your Consent: When you explicitly authorize us to share your information

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information (subject to legal requirements)
• Opt-Out: Unsubscribe from our marketing communications at any time
• Cookie Preferences: Manage your cookie settings through your browser

6. Children's Privacy

Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

8. Donor Privacy

We respect the privacy of our donors:

• Donors may request to remain anonymous
• We will not share or sell donor information with third parties for marketing purposes
• Donors can opt out of receiving acknowledgment letters or updates
• We maintain accurate donation records in compliance with IRS requirements

9. Client and Service Recipient Privacy

For individuals receiving services from HeartPoint Charities:

• All client information is kept strictly confidential
• We comply with HIPAA and other applicable privacy regulations
• Information is shared only with authorized staff and partners necessary for service delivery
• We maintain separate, detailed privacy practices for service recipients

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information (which we do not engage in).